Ness Walk

The Objectives:

  • Launch a new hotel and brand – the sister hotel of an already established long-term client of POSH
  • Design a luxury-feel website, that stands out from the hotel’s high-end competitors, ensuring it exudes luxury and sets the scene for its targeted clientele
  • Grow the brand quickly as a core market competition in the high-end 5-star market.
  • Drive the brand’s high-end messaging and make it a desired product online
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The Strategy:

  • Work with a super team who really understood the importance of SEO, implement an SEO strategy at the core of the brand
  • As this matures, launch an ad campaign strategy across Google, Microsoft, Social Media and the Meta Channels to drive brand awareness quickly to market
  • Deliver high-quality imagery, virtual tours, and brand videos across digital channels to invite guests into the hotel online
  • Put in place a coherent data capture strategy. To include reporting tools/structures along with a monthly strategy review and campaign planning
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The Results:

  • The brand launched well into the market, exceeding year-one targets
  • COVID then hit, but we worked hard to use this time to grow the hotel’s presence online via SEO pages onsite. This meant that the hotel had propelled itself to the forefront, ready for reopening post lockdown
  • By years 3 and 4, revenue was again beyond expectations. The brand has now become a firm contender in the high-end 5-star market.
  • AOV (Average Order Value) continues to grow. Foreign travel from the USA, UAE, and other high-end markets has become an important aspect of the business
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STA

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