Meet POSH

Founder of the agency, Jenny has spent her full career hyping hospitality, exercising eCommerce and tackling targets. With huge success growing the likes of the Hilton Group and Macdonald Hotels and Resorts, she decided to take on the industry, setting up a digital marketing team with the POSH Agency in 2008. Ever innovating, she became increasingly frustrated with a lack of bespoke marketing care from agencies and poor customer service. Her ideas, energy and willingness to roll up her sleeves and make results happen are what our customers love. "Client results are what make our business tick". Driven by her passion for hospitality, Jenny delivers a bespoke strategy for each of our clients and works with them as an extension of their team, rather than as an agency. She always goes above and beyond! She channels all her energy into high-achieving strategies and lifts brands by creating opportunities on and offline to enhance the customer journey. If you're wondering just how to grow your business to the next level, Jenny is the one you need!

Jo, older sister of Jenny, joined her sister in POSH in 2014. She started her career in design with her own bespoke designs company. She later moved on to become a teacher before transferring her design, planning and organisation skills to POSH. The company had grown 40% year on year and Jenny was in need of a strong operations manager she could trust. Now Jo has worked up to Design and Operations Director. She is a top website designer, technical lead, project manager and team organiser. With her impeccable organisation skills, Jo will ensure your work schedule is planned, structured and profitable, with the right team members for your brand tone and direction. She manages our project management system, TeamWork, so that you can see every second of work we delivered and when. She will also be the one to keep you up to date and on track with your web project timelines and deliverables. Further, Jo is an absolute expert when it comes to best website design practices, usability and conversion.

Heather has been with the POSH Agency for many moons, joining in 2013 as our business was expanding in our Glasgow offices. She is an incredible developer working in WordPress, WooCommerce, Magento and Umbracco CMSs. She is so good, we’re pretty sure she just stepped out of the matrix! Why is she so good? Well, this is all down to her staunch following of best coding practices and great housekeeping. This makes it quick, simple and cost-effective for others to manage the website once built. And more importantly for our team of writers and account managers to update their client's sites. Further, she spends time researching and selecting the best possible plugins for client requirements, ensuring it not only delivers the job, but that it is also highly secure against hackers. After 15 years of data, user testing and conversion metrics behind Heather's website builds, we know exactly what to do to make your website convert and just how to fill your sales gaps. She can build you mini-masterpieces right up to the most complicated of destination management sites. And all of which Google will adore, driving you up the ranks.

James is one of our resident wordsmiths turning SEO strategies into compelling brand stories. With over a decade of marketing experience across countless industries, he writes content that converts and keeps the Google overlords happy. The best of both worlds for any business. Blending technical knowledge with creative flair, he’s the go-to for clients who want clarity without cliché, and unique content tailored to their brand. From blog posts to landing pages and practically anything else word-related, James crafts engaging copy with SEO built-in as standard. If you’re after content that connects with customers and sounds like a real-life human, James is your man.

Harry has been with POSH since 2018 and is the guy for you if your brand needs a boost of energy, with wonderful writing and fantastic SEO. Wondering how to improve your ranking in Google? Well, it's not just down to building an SEO website. In fact, it has more to do with the copy on your site than it does the SEO set up. And this is just what our writers are specially trained to do. Add this to Harry's decade’s worth of knowledge working in communication and marketing roles, and you're on to a winner. From press releases to speeches, magazine articles to video scripts, he can handle any writing assignment that lands on his desk. So, if you're struggling to find the right words to connect with your customer or looking for your web copy to be fully optimised for Google, then Harry’s the man for you.

As a top social media manager and TikTok specialist, Dawn never fails to entertain us with her creative social content plans! She delivers top results for our clients at the POSH Agency. She has been working in the digital marketing world for over 10 years since graduating from university. Specialising in all aspects of social media marketing strategy, both organic and paid, she has no fear tackling the challenges of the social platforms. Further, with a strong background in graphic design, she can comfortably create enticing, brand-led, content for posts, ads, reels, stories and TikToks. She has worked with a range of hospitality clients over the years, from small boutiques, to restaurants and takeaways, to big global brands such as DoubleTree Hilton, Holiday Inn and Crowne Plaza.

Vincent has over 13 years of marketing and social media experience and wide-ranging expertise in video production and digital content creation, He has worked across a wide range of sectors including sport, hospitality, corporate, and live events. He leads on content production projects from concept to completion — snapping, filming, editing, animating, and producing content for websites, conferences, online learning, and social media. As a skilled self-shooter and editor, he regularly captures interviews, live events, and explainer videos, and creates engaging animated content. With a strong technical background and a creative mindset, he brings a practical, organised approach to every project and has a deep understanding of what makes content effective across different platforms. Whether it’s live broadcast, drone footage, or social media, he takes pride in producing high-quality, impactful work

Lee is Jenny and Jo’s mum. She used to run a successful engineering company with her husband Richard. Managing large-scale projects for hazardous liquid handling and large-scale heating systems she is no stranger to a challenge. She has been supporting Jenny with guidance, advice and the accounts since the start of the POSH Agency. As Head of Finance, she now takes care of all our money matters and keeps us running efficiently by organising our accounts, payroll, and general finances on top of being a supportive and super experienced mum.