About Us


POSH logoWe are a group of communications and marketing experts passionate about the travel and tourism industry. E-commerce websites are ten-a-penny these days, and there are so many online options for the travel and tourism businesses to promote themselves. Standing out from the crowd has never been harder.

That’s where POSH Communication come in. As hoteliers ourselves, we offer Professional Online Services in Hospitality through Communication. We’re an innovative online marketing company dedicated to delivering high-end solutions to the hospitality industry. With over 10 years experience within the tourism and travel e-commerce market, nobody knows the industry better than us. If you want to be heard online, we’ll give you a digital megaphone and help you shout.

POSH is a Scottish online marketing company in the know. We use pioneering marketing techniques to make sure your brand is optimised for online visibility. This, in turn, will deliver a healthy conversion rate. Put simply, we’ll help people find you online, and then help you turn them into customers.


As a specialised online marketing company, we’ll guide you through the online journey. E-commerce these days can be a bewildering experience to those unaccustomed to it. From PPC to SEM, SEO to CTR, it’s easy to give up. That’s when you need us POSH folk on your side. Don’t leave yourself open to poor Search Engine Optimisation (SEO), strategy and campaign management. We have the tools, experience and skills to help you rise above the rest and start delivering results.

Dynamic online marketing calls for a team of enterprising individuals – that’s why our team is built on genuine talent. Our employees are dedicated to specialist fields – setting trends and delivering results. No matter if you’re seeking a cracking campaign or powerful PPC (Pay Per Click), we have a team tailored to your needs. We’ve got strategists, analysts, developers, SEM  (Search Engine Marketing) specialists, designers and content creators who all live for the buzz of a job well-done.

Driven by the company ethos of putting integrity and honesty first, we place a focus on total revenue within your business – not just by digital means.

If you are looking for a lasting relationship with a trusted online marketing company, then get in touch to find out more.

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Our Agency Director, Jenny Mills

Jenny Mills in the POSH bubble

The POSH agency was formed in 2008 by Jenny Arnold (now Jenny Mills). As a hotel e-commerce marketing specialist, she wanted to help shape digital hospitality agency delivery, communication and results. She is passionate about helping hospitality and retail businesses meet their online goals by using new and innovative marketing techniques.

Jenny set POSH Communication up because she realised that the hotel market was in need of a strong customer-focused service. It needed one that was forward-thinking, commercial and tailored. In short, it needed to be more POSH.

Jenny has a great ability to deliver exciting and robust solutions to the ever-increasing demands of online markets. For that reason POSH has been driving energetic digital solutions with big results ever since. Jenny’s strong portfolio of leading travel industry and retail clients comes from her significant, in-depth knowledge of the sector and her friendly, fun, and productive customer-focused approach. Jenny and her POSH team work in collaboration with your own team, effectively extending its size and power.

Jenny has been helping our customers to make a big difference online for over 10 years now. As the digital landscape has changed dramatically with the rise of smartphones, tablets and voice assistants, she has adapted to ensure POSH remains at the top of their game. With a team of developers, social media experts, web designers, writers, SEO specialists, and e-commerce experts at our clients’ fingertips, Jenny ensures that POSH delivers a level of personal service that other agencies can’t match. Join the POSH family >>

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Inspire Me light up wordsHow The POSH Agency Works

Here at the POSH Agency (a.k.a POSH Communication) we work closely with our clients, as part of their in-house marketing & revenue teams. We focus on increasing brand awareness, revenue and online brand chatter via a global online strategy.

To do this we offer bespoke customer-focused services. By looking at your data, web analytics and customer trends, we’ll put together and deliver a plan to help you reach your sales targets. We are experts at analysing your figures, from CTR (Click Through Rate) to working out why people aren’t buying from you.  We work hard for our money, and take your business seriously. After all, your success is our success too! As a result of figuring out together what you need and how to get there, we can be sure we’re pulling in the same direction.

Using our extensive online performance and market knowledge we will find, deliver and convert more customers for you online and improve your digital presence. We live and breathe the excitement of successful online eCommerce solutions. As a result, a win for you is a win for us.

We’ve been helping hotels successfully manage their internet marketing for over 10 years. By answering all their online marketing questions and increasing their sales, booking rates and search engine placements, we’ve helped plenty of customers achieve their dream sales targets – and then some. Want to know how our marketing strategies can turn your business around? If you’re looking to increase your revenue online in the current economic climate then Contact Us.

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